Our story
Built by Importers, For Importers.
GetPacknGo was founded by sourcing veterans who got burned by unverified factories, failed inspections, and agents who disappeared after the wire transfer. We built the company we always wished existed.
Our mission
Make China Sourcing Safe for Every Business
We believe any business — from a solo Amazon seller to a mid-market brand — deserves the same access to verified Chinese manufacturers that Fortune 500 companies have. Our mission is to put a trusted, bilingual team on the factory floor so you never have to wonder if your order is real.
El Paso, TX
What drives us
Our Core Values
Boots on the Ground
We don't manage factories from a laptop in California. Our team lives and works in China — visiting factories in person, speaking Mandarin, and building real relationships with manufacturers.
Radical Transparency
You see everything we see. Factory audit reports, inspection photos, production updates, and shipping documents — all shared in real time, no filtering.
Flat-Rate Integrity
We charge flat fees, never percentages. That means we're incentivized to find you the best supplier at the best price — not the most expensive one.
Your Risk, Our Problem
If a factory fails our audit, we absorb the cost and find you an alternative. If goods fail inspection, we negotiate the fix. We don't walk away when things get hard.
Education First
Most sourcing mistakes happen because importers don't know what they don't know. We explain every step, every risk, and every decision — so you get smarter with every project.
Long-Term Partnership
Our best clients have been with us for 5+ years. We're not interested in one-off transactions — we want to be the sourcing partner you call every time you launch a new product.
The people behind it
Leadership Team
Marcus Webb
CEO & Co-Founder
12 years sourcing in Shenzhen and Guangzhou. Former buyer for a US consumer goods brand before co-founding GetPacknGo in 2012.
Diana Reyes
COO & Co-Founder
Fluent Mandarin speaker and supply chain engineer. Built our factory audit methodology and quality inspection protocols from scratch.
James Okafor
Head of Logistics
10 years in international freight forwarding. Manages our shipping network across sea, air, and express courier channels.
Sarah Lin
Head of Client Success
Born in Shenzhen, educated in the US. Bridges the cultural and communication gap between our clients and their Chinese factories every day.
Ready to Source From China — Without the Risk?
Join hundreds of businesses that trust GetPacknGo to verify factories, inspect quality, and ship direct.